Terms and Conditions | Blast Cleaning & Powder Coating in Essex

The following terms and conditions apply Maldon Shot Blasting will be MSB within this document.

MALDON SHOT BLASTING & POWDER COATING TERMS AND CONDITIONS

Vehicles are parked at the owner's risk.
Personal possessions are left at the owner's risk.
No member of the public or sales representative may enter any part of the MSB premises unless escorted by a member of staff. Entry without permission is entirely at the individual's own risk.
The showroom is the only area accessible to the public or visitors.
Goods are left at the owner's or agent's risk. MSB accepts no liability for damage or theft.

All quoted prices are subject to VAT at the prevailing rate.
MSB reserves the right to refuse work.
If material or parts costs increase after acceptance of an order, MSB reserves the right to pass these additional costs on to the customer.
Extra work required to achieve a satisfactory finish will be carried out with the client's permission. If the client cannot be contacted, MSB may proceed with the additional work and charge accordingly.
Payments not received by the due date will accrue interest at 4% per month until paid.
Goods not collected or paid for within 12 months and one day may be sold to recover losses.
Ownership of goods passes to the customer only once full payment has been received.

MSB cannot be held responsible for loss or damage during blasting.
Items unsuitable for blasting, or parts not removed beforehand, may be damaged. MSB will provide a verbal warning, and the client must sign the job sheet or verbally agree to proceed.
For aqua, bead or shot blasting, the client must ensure all media residue is removed before reassembly.
All parts not intended for blasting must be removed by the client.
All seals, bearings, rubber bushes, plastics or unsuitable parts must be removed before work begins. MSB is not responsible for damage to these items and may charge for their removal.
Oil, grease, petrol or other liquids not removed beforehand will incur a cleaning/disposal charge.

Transport, delivery, insurance and related costs are charged extra unless otherwise agreed.
Risk passes to the customer at the point of despatch or handover.
Customers must inspect goods upon collection. Damage caused by transport or careless handling after leaving MSB premises will not be rectified free of charge.
Warranties/guarantees are non‑transferable unless agreed in advance.
A sales invoice must be produced for any claim.
Where MSB arranges transport or insurance, it does so as the customer's agent and accepts no liability beyond that obligation.
Customers must notify MSB of defects or short delivery within 72 hours of collection/delivery.
MSB may despatch orders in instalments; delays in one instalment do not relieve the customer of obligations for the remainder.

Marine work is covered by warranty only if parts/vessels are cleaned and maintained.
Damage to coated parts voids the warranty.
Marine work carries a maximum 12‑month warranty, unless otherwise agreed. 5 years if Plascoat is applied.
MSB offers a five‑year warranty, subject to the following conditions:
- - Parts must be cleaned and cared for regularly using suitable non‑abrasive, non‑silicon cleaners.
- - Items must be polished with appropriate non‑abrasive products.
- - Parts kept within 2 miles of a sea coast or estuary are covered for a maximum of 12 months.
- - Warranty repairs require parts to be fully dismantled; MSB does not cover dismantling or refitting costs.
- - Damage from stone chips or impact is excluded.
- - Third‑party repairs by unapproved contractors void the warranty.
- - Areas unreachable by MSB's process are not covered; clients should protect such areas with wax oil or similar products.
- - Chemical damage voids the warranty.
Changes to work after commencement may incur extra charges.
Our anti-corrosive primer coat must be applied.
Special instructions must be provided in writing; verbal instructions cannot be accepted.
Clients must maintain refurbished parts appropriately; reckless use or lack of maintenance voids agreements.
Refurbished parts must be used for their original intended purpose.
Goods left on MSB premises remain at the owner's risk.

Corroded alloy parts may show pitting after blasting and coating.
Powder coating may not fully hide severe scarring; additional work or two‑pack finishing may be required at extra cost.
Some issues may not be visible at drop‑off; MSB will inform the client if problems arise.
“Gassing out” may occur in corroded or poor‑quality castings. Degassing may help but is not guaranteed. Wet painting may be the only alternative and may increase costs.
Work carried out against MSB advice is entirely at the client's risk.
Warranty for items affected by gassing out is limited to 6 months or at MSB's discretion.

Prices/estimates do not include extra repair work required to achieve a reasonable standard.
MSB will contact the client if additional work is needed and request instructions on how to proceed.

By entering into a contract with MSB, the client agrees to all Terms & Conditions outlined in this document.
This document does not affect statutory rights.